We have endeavoured to ensure that the information presented on this website is current, accurate, and clearly communicated. However, despite our best efforts, occasional inadvertent errors may occur, and the legal landscape may evolve.
The content provided on this site is intended to offer general guidance and should not be construed as professional advice. While we strive for accuracy, we make no guarantees regarding the reliability or completeness of the information.
Users are advised not to solely rely on the information presented here for decision-making. We encourage individuals to contact to BFS for personalized advice on specific matters before taking any action.
For a comprehensive understanding of tax matters, we recommend visiting the official website of the Australian Taxation Office (ATO) Link.
Privacy:
This privacy policy sets out the information handling policies of Business Fidelity Solutions Group (“BFS”) current as at 1 September 2024. BFS recognises the importance of privacy and we are committed to ensuring the privacy of your information. We are bound by the Privacy Act 1988 (“Cth”) and the National Privacy Principles. Our policy for dealing with any personal information that you disclose to us is explained below.
We may amend this policy from time to time. If we do so we will display the amended policy on our website.
Types of information we collect as part our privacy policy.
The type of information that we collect and holds about you depends on the type of product or service that we are providing to you. The personal information that we may hold about your privacy includes:
We do not generally collect sensitive information about you unless required by applicable law or rules, or you have consented to it. Sensitive information includes information relating to:
As set out above, we collect health information with your consent where it is relevant for some types of insurance
Use of your personal information:
We use the personal information that you provide to us in order to provide you with the products and services that you have requested that we provide to you.
We only use and disclose personal information about you for the purpose for which it was disclosed to us and for related purposes which would reasonably be expected. For example, we may from time to time use your personal information to inform you about investment opportunities, publications which may be of interest to you or to provide you with information about products or services which may be of interest to you. However, we do respect your right to ask us not to do this so please let us know if you do not want us to provide you with this additional information.
Disclosure of personal information:
As part our privacy policy we may disclose the personal information which we have about you to other organisations to assist us to implement and administer your legal, taxation and investment matters, and provide you with certain products and services. This may include disclosure to:
We do not sell personal information to other organisations or allow them to do this.
Quality of personal information:
It is in our interests to ensure that the personal information that we have about you is accurate, complete and up to date. To assist us with this, please advise us as soon as practicable if you believe that any of the information that we have about you is not accurate, complete or up to-date, and all reasonable effort will be made to correct your information.
Personal Information Security:
We have created this privacy policy to ascertain to you that we are committed to keeping your personal information secure. We will use all reasonable steps to protect the personal information which we hold from misuse and loss and from unauthorised access, modification and disclosure.
Where the information we collect is no longer required, we will delete the information or permanently de-identify it.
Access to Personal Information:
Under the National Privacy Principles, you have a right to access the information that we hold about you, except as set out below. If you wish to access the information, please contact your client relationship manager and they will make arrangements for you to do so. If you do not have a client relationship manager or are unsure who is your client relationship manager, please contact our General Manager at the address below.
In some circumstances, we may refuse to give you access to your financial information. Those circumstances are set out in the National Privacy Principles and include situations when your request may unreasonably impact on another person’s right to privacy. If we are entitled, under the National Privacy Principles, to refuse to give you access to your personal information, we will tell you and provide reasons for our decision.
Cross border disclosure:
We may store, process or back-up your personal information on servers that are located overseas (including through third party service providers).
Information collected and/or processed through Xero will be stored on servers based in the USA.
The privacy laws in other countries might not be the same as in Australia. However, where we do provide your personal information to third parties overseas, BFS will take such steps as are reasonable to ensure that your information is handled and stored in accordance with our privacy laws and the Privacy Policy.
Important Notice:
In the event that the processing or use of your personal information involves the disclosure of any information outside Australia, you acknowledge that by providing us with your personal information, you consent to such overseas disclosure. By consenting to such disclosure, you acknowledge and accept that: